Refund policy
At The Natalia Edit, we take pride in the quality of our curated collections. If your order arrives damaged or defective, we are committed to making it right.
Returns: You have 14 days from the date of delivery to request a return for damaged or incorrect items. Condition: Items must be unused, in their original aesthetic packaging, and in the same condition that you received them. Process: To start a return, please contact our concierge at contact@selectedbynatalia.com or via WhatsApp at +44 7405 848050 with your order number and a photo of the item. Refunds: Once approved, your refund will be processed automatically to your original payment method within 5-7 business days.